> ## Documentation Index
> Fetch the complete documentation index at: https://docs.upshiftcloud.com/llms.txt
> Use this file to discover all available pages before exploring further.

# AI

> AI-powered features in Upshift.

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  <img src="https://mintcdn.com/exceev-group/CHPK8vXtQ8HFh6iV/images/user-guide/workflows/robot.png?fit=max&auto=format&n=CHPK8vXtQ8HFh6iV&q=85&s=85987560aef4b69a05a7960df1d64171" alt="AI" width="1440" height="680" data-path="images/user-guide/workflows/robot.png" />
</Frame>

## Features

Currently, Upshift offers:

### 1. AI Chatbot

A conversational assistant that understands your context and has access to all your Upshift data.

**Key capabilities:**

* **Full data access**: Query any record, relationship, or metric in your workspace
* **Page context awareness**: Reference "this company" or "this opportunity" based on where you are in Upshift
* **Natural language**: Ask questions and get answers without navigating menus

**Example prompts:**

* "What opportunities are closing this month?"
* "Which deals have been in Negotiation for more than 30 days?"
* "Summarize my interactions with this person"

### 2. AI Agents in Workflows

Extend your workflows with AI-powered actions and autonomous agents.

**Key capabilities:**

* **AI actions**: Use AI to enrich data, classify records, generate summaries, and more
* **Autonomous agents**: Let agents execute multi-step tasks within a workflow
* **Custom prompts**: Define exactly how AI should process your data

**Use cases:**

* Automatically categorize inbound leads
* Enrich company data from public sources
* Generate follow-up email drafts based on meeting notes
* Score opportunities based on engagement patterns

## Permissions and Access Control

AI agents are managed through the existing permissions system:

1. Go to **Settings → Members → Roles**
2. Configure which data each AI agent can access
3. Set read/write permissions per object

This ensures AI agents respect your data governance policies and only access what they need.

* Join our [Discord](https://discord.gg/UfGNZJfAG6) to share feedback and feature requests


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