> ## Documentation Index
> Fetch the complete documentation index at: https://docs.upshiftcloud.com/llms.txt
> Use this file to discover all available pages before exploring further.

# AI Agents

> Integrate AI capabilities directly into your automation workflows.

## Overview

Integrate AI capabilities directly into your automation workflows for intelligent data processing and decision-making.

## Capabilities

| Feature | Description |
| - | - |
| **AI actions** | Add AI-powered steps to any workflow |
| **Data enrichment** | Automatically enhance records with external data |
| **Classification** | Categorize records based on content analysis |
| **Summarization** | Generate summaries from text fields |
| **Custom prompts** | Define exactly how AI processes your data |

## Use Cases

* **Lead scoring**: Automatically score and prioritize inbound leads
* **Data cleanup**: Standardize company names and contact information
* **Email drafts**: Generate follow-up emails based on meeting notes
* **Record routing**: Assign records to the right team member based on content

## Related

* [Workflows Overview](/en/user-guide/workflows/overview) — automation basics
* [AI Permissions](/en/user-guide/ai/capabilities/permissions-access-control) — access control for AI agents


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